newpik | Privacy Policy and How We Handle Your Data

1 Introduction & Applicability

Welcome to Newpik. Our Privacy Policy ("Policy") explains how we collect, store, process, and protect your personal information when you use the Newpik platform.

This privacy policy applies to the Newpik website (newpik.net), mobile application, and all associated services. By using Newpik, you fully accept this privacy policy.

We place your privacy above all else. This policy is written in plain English — explaining everything directly without complex legal language.

Newpik never sells your personal information to third parties. Your data is used solely to provide services to you.

2 What Information We Collect

Newpik collects your information in several ways. From registration through every gaming session, some data is collected automatically while other data is provided directly by you.

Type of Data	What Is Collected	When It Is Collected
Identity Information	Name, date of birth, national ID number	During Registration & KYC Verification
Contact Information	Mobile number, email address	At Registration
Financial Information	Mobile banking number, transaction history	During Deposits & Withdrawals
Device Information	IP address, device type, operating system, browser	At Every Login & Session
Gaming Information	Betting history, wins/losses, favorite games	During Gameplay
Location Information	Approximate geographic location (IP-based)	While Using the Platform

We collect only the information genuinely needed to provide our services. Collecting unnecessary or excessive data goes against our policy.

3 How We Use Your Information

Newpik uses your information only for specific, legitimate purposes. The main reasons we use your data are outlined below:

Account Management: To create, verify, and secure your Newpik account.
Service Delivery: To ensure smooth gameplay, process deposits and withdrawals, and deliver customer support.
Fraud Prevention: To prevent account hacking, money laundering, and fraud.
Bonuses & Promotions: To send you relevant offers tailored to your preferences.
Responsible Gaming: To identify problematic gaming patterns and provide timely assistance.
Legal Compliance: To meet the requirements of licensing authorities and applicable laws.
Service Improvement: To analyze user experience and improve the platform.

Important: Newpik does not sell your information to any marketing company. Your data is never shared with third parties without your consent.

4 Data Sharing & Third Parties

Newpik may share limited information with trusted third parties in certain circumstances. However, such sharing is always for a specific purpose and governed by strict confidentiality agreements.

Payment Processor: Mobile banking services such as bKash, Nagad, and Rocket — used solely to process transactions.
Identity Verification Agency: With trusted verification agencies for the KYC process.
Game Provider: Necessary information shared with our licensed game studio partners.
Regulatory Authority: In response to legal requests from licensing authorities or law enforcement agencies.
Analytics Services: For anonymized data analysis — with no personal identification.

All third parties that Newpik works with comply with GDPR and international data protection standards. We do not share your information with any untrusted or unvetted organisations.

5 Data Protection Methods

Newpik uses industry-leading technology to protect your information. Our security is multi-layered — even if one layer is breached, the remaining layers keep your data safe.

SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit encryption.
Two-Factor Authentication (2FA): An extra layer of security at login.
Firewall & DDoS Protection: Our servers are protected against cyber attacks around the clock.
Regular Security Audits: Regular security audits are conducted by independent third parties.
Data Masking: Sensitive information (such as payment numbers) is masked before being stored.
Staff Training: All Newpik staff receive regular training on data protection.

Please note that no method of transmission over the internet is 100% secure. We encourage you to keep your account password strong and never share it with anyone.

6 Cookies Policy

Newpik uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.

Essential Cookies: To maintain login sessions and ensure security — the platform cannot function without these.
Performance Cookies: To understand how quickly the site loads and where performance issues occur.
Functional Cookies: To remember your language preference, game settings, and personalisation.
Analytics Cookies: To understand which pages are most used and improve our services accordingly.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

7 Data Retention Period

Newpik retains your information only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal requirements.

Account Information: For the duration of the active account and 5 years after closure.
Transaction Records: Up to 7 years in accordance with international financial regulations.
KYC Documents: 5 years after verification.
Support Contact: Up to 3 years after the issue is resolved.
Analytics Data: In anonymized form for up to 2 years.

After a set period, Newpik securely deletes or anonymizes your data in accordance with international security standards.

8 Your Rights

You have full control over your personal information. Newpik provides you with the following rights:

Right to Access Your Data

You can request details of what information we hold about you.

Right to Correct Your Data

You may request corrections to any inaccurate or outdated information.

Right to Delete Your Data

You can request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may object to the processing of your data for specific purposes.

Right to Data Portability

You can request a download of your data in a standard, portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact our support team. We generally process requests within 30 days.

9 Minor's Privacy

Newpik is strictly prohibited for users under 18. We do not knowingly collect personal information from minors.

Age is verified at the time of registration.
If a user is suspected to be a minor, their account is suspended immediately.
If we become aware that data has been collected from a minor, it will be deleted immediately.
Parents or guardians can contact us regarding a minor's account.

10 Policy Updates

Newpik may update this privacy policy from time to time. Changes may be driven by new services, legal requirements, or security improvements.

For significant changes, a notification will be sent via email or through the platform.
The date of any changes will be displayed at the top of the page as "Last Updated".
Continued use of Newpik after any changes constitutes acceptance of the updated policy.

We recommend visiting this page regularly to stay informed about the latest policy updates.

11 Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

Live Chat: Available 24/7 (bottom-right corner of the platform)
Email: [email protected]

We typically respond within 24 hours. Complex matters may take up to 30 days.

Your privacy is our priority. If you have any concerns, please do not hesitate to reach out — we are always here to help.

Newpik's Privacy Policy

Table of Contents