Newpik's Terms and Conditions

1 Introduction & Scope

Newpik (referred to herein as "we", "the platform", or "Newpik") is an online gaming platform that provides entertaining gaming services to players in Bangladesh and other regions.

These Terms and Conditions ("Terms") apply to the use of Newpik's website, mobile app, and all related services. By registering on or using Newpik, you are deemed to have fully accepted these Terms.

If you disagree with any part of these Terms and Conditions, please refrain from using Newpik. For any questions, feel free to reach out to our support team.

2 Account Registration & Use

To play on Newpik, you must register a valid account. You are required to provide accurate and truthful information during sign-up. Accounts created with false information may be closed at any time.

Each person may hold only one account. If multiple accounts are found under the same individual, all accounts will be suspended and any funds held may be forfeited.

• Your account is strictly personal and must not be shared with or used by anyone else.
• Keep your password confidential and change it regularly.
• If you suspect unauthorized access to your account, contact support immediately.
• You are responsible for keeping your account secure.
• A KYC (identity verification) process may be required to complete your registration.

3 Eligibility & Age Requirements

You must be 18 years of age or older to use Newpik. The platform is strictly off-limits to minors.

By registering on Newpik, you confirm that you are over 18 years of age and that online gaming is lawful in your jurisdiction. If a user is later found to be underage, their account will be closed immediately.

• A national ID card or passport may be requested for age verification.
• Residents of countries where online gaming is prohibited are not permitted to use Newpik.
• Newpik employees and their immediate family members are prohibited from participating in real-money gaming on the platform.

4 Deposits & Withdrawals

Deposits on Newpik can be made via Bangladesh's major mobile banking services, including bKash, Nagad, and Rocket. Funds are typically credited to your account within minutes.

The following rules apply to all withdrawals:

• Withdrawals must be made through the same method used for the original deposit.
• Withdrawal requests are typically processed within 24 hours.
• KYC verification must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• Wagering requirements must be met before winnings derived from bonuses can be withdrawn.
• Withdrawals may be temporarily placed on hold in the event of suspicious transactions.

5 Bonuses & Promotions

Newpik offers a range of bonuses and promotions — including welcome bonuses, deposit bonuses, cashback, and special event bonuses. Each bonus has its own terms, which are clearly stated on the relevant offer page.

• Each bonus offer may be claimed once per person, household, address, or device.
• Withdrawals cannot be processed until the bonus wagering requirements have been fulfilled.
• Bonus balance is tracked separately from real money balance.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.
• Newpik reserves the right to modify or cancel any bonus offer at any time.
• Any attempt to circumvent bonus terms will result in the cancellation of the bonus and any associated winnings.

6 Gaming Rules

All games on Newpik are powered by certified Random Number Generator (RNG) technology, ensuring every outcome is completely fair and random. Neither players nor staff can influence results in any way.

• If your connection drops during a game, you can resume from where the game left off.
• Each game has its own rules — please read them before you start playing.
• The dealer's decision is final in live games.
• If a game is cancelled due to a technical error, all wagers will be refunded.
• In the event of a dispute over a game result, server logs will be treated as the definitive record.

7 Prohibited Activities

The following activities are strictly prohibited on Newpik in order to maintain a fair environment:

• Creating multiple accounts or using another person's account.
• Placing strategic bets to exploit bonus terms ("bonus abuse").
• Using software bots, scripts, or any other automated tools.
• Harassing or disrespecting other players.
• Using the platform for money laundering or any illegal financial transactions.
• Intentionally exploiting system vulnerabilities or bugs.
• Playing on behalf of a minor.

8 Responsible Gaming

Newpik believes gaming should be a source of entertainment, not a solution to financial problems. That is why we provide every player with a full suite of responsible gaming tools.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Your session will automatically stop if your losses exceed a set limit.
• Session Timer: Automatic logout after a set period of inactivity.
• Self-Exclusion: You can temporarily self-exclude your account for a set period of time.
• Reality Check: Periodic reminders about your playtime and spending.

To learn more about responsible gaming, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Newpik takes your personal data seriously. We never sell your information to third parties. For full details on how we collect and use your data, please see our Privacy Policyavailable at.

• Your transaction data is protected with SSL encryption.
• Documents collected for identity verification are stored securely.
• Information may be disclosed to regulatory authorities upon request, in compliance with applicable law.

10 Account Closure & Suspension

Newpik reserves the right to close or temporarily suspend any account without prior notice, particularly in cases of Terms and Conditions violations.

• To close your account voluntarily, please contact support.
• Any valid withdrawals will be processed before an account is closed.
• If an account is closed due to a breach of terms, the remaining balance may be forfeited.
• You have the right to appeal a suspension — please submit a request to support.

11 Terms & Conditions Updates

Newpik reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an in-platform notification.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend visiting this page regularly to stay informed.

12 Contact & Dispute Resolution

For any questions or concerns regarding these Terms, please contact our support team. We are always ready to help.

• Live Chat: Available 24/7
• Email: [email protected] (typically responded to within 24 hours)

Any dispute with Newpik will first be addressed through our support team. If a resolution cannot be reached, the matter may be escalated to the licensing authority.