Safe Gaming

On Newpik Responsible Gaming — Keep the fun. Keep the control.

Gaming is entertainment — not a livelihood or a source of stress. Newpik believes every player should enjoy themselves within their limits. Our responsible gaming tools give you that control.

Controlled limits
24/7 Support
Self-Exclusion Features
18+ Only

At Newpik, we want gaming to be a healthy part of your entertainment. Responsible play means knowing your budget, respecting your time limits, and recognising when to take a break. Many players chase big wins, but the reality is that every game carries the risk of losing — and that's something to always keep in mind.

If you're feeling a little concerned about your gaming habits, or you feel like you're playing more than you should — this page is for you. Through Newpik's responsible gaming section, you can set your own limits, temporarily suspend your account if needed, and get help at the right time.

Keep in mind: Gaming is for entertainment only. Never bet money you cannot afford to lose. Responsible play is happy play.

Newpik's Responsible Gaming Tools

Features designed to keep your gaming experience in check

Set a deposit limit

Set your own daily, weekly, or monthly maximum deposit amount. Once a limit is in place it takes effect immediately — you can lower it yourself, but you cannot raise it on your own.

Session Time Limit

Decide in advance how long you'll play in a session. Once that time is up, Newpik will automatically alert you or end the session.

Loss Limit Settings

Gaming will automatically stop once you've lost a set amount. This protects you from sudden, significant losses.

Break / Cooling-Off Period

Take a break from gaming for anywhere between 24 hours and 6 weeks. Account access is suspended during this period — give yourself time to clear your head.

Self-Exclusion

Exclude yourself completely for 6 months up to 5 years. Once activated, your account cannot be reactivated before the period ends.

Reality Check Reminder

Pop-up notifications will appear at set intervals — reminding you how long you've been playing and how much you've won or lost.

How Limit Setting Works

Limit-setting on Newpik is entirely in your hands. From Account Settings, you can activate any of the following limits at any time. Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period — so you never act on impulse.

Daily deposit limitBDT 500 / BDT 1000
Weekly Gaming Time8 hours / 15 hours
Monthly Loss LimitBDT 800 / BDT 2000

The examples above are for illustration only. You can set any limit amount that suits your own situation.

Steps to Activate Self-Exclusion
  • Log in to your account

    Sign in to Newpik with your username and password.

  • Go to Profile Settings

    Click on your name in the top right corner and select "Account Settings".

  • Open the "Responsible Gaming" tab

    Go to Settings and select the "Responsible Gaming" tab.

  • Choose Your Limit or Exclusion Type

    Deposit limits, session time, cooling-off, or self-exclusion — choose whatever suits your needs.

  • Confirm

    Confirm the change via OTP or email verification. It takes effect immediately.

Warning Signs of Problem Gaming

Seek help if you notice any of the following signs in yourself

Chasing losses with bigger bets — caught in the cycle of "I'll win it back this time."

You're spending beyond your gaming budget — dipping into household funds or emergency savings.

You're lying to or hiding things from family, friends, or colleagues about your gaming.

You want to stop playing but can't — you keep coming back.

When you're not gaming, you feel irritable, restless, or unable to sleep.

You are prioritising gaming over work, studies, or family responsibilities.

These signs are not a sign of weakness — they are genuine warning signals that can be addressed with the right support. Let the Newpik support team know; we're here for you.

How to keep yourself safe

Simple daily habits for responsible play

Set a separate entertainment budget

At the start of each month, set a fixed budget for gaming. Not a single BDT beyond that.

Set a Time Limit

Decide how long you'll play before you start. Set an alarm on your phone and stop when it goes off.

Play with a clear head

Never play while angry, upset, or under the influence of alcohol. Your judgment is impaired during these times.

Tell your loved ones

Let a family member or friend know about your gaming habits. An outside perspective can make a real difference.

Don't treat winning as the goal

Don't expect gaming to be a source of income. If you win, great — if not, you still had entertainment. Keep that mindset.

Take regular breaks

Take at least a 10-minute break every hour. Get up, have some water, take a short walk — keep your mind fresh.

Newpik's Commitment to Responsible Play

Newpik is more than just a gaming platform — we believe we share responsibility for the mental and financial well-being of every member. That's why responsible gaming has been a core principle of ours since the day we were licensed.

Our system continuously monitors gaming patterns. If unusual behaviour is detected on an account — such as a sudden spike in deposits, extended uninterrupted sessions, or repeated attempts to raise limits — our team will reach out to that user directly. We take this step voluntarily, because we want every member to stay in a healthy place.

Newpik's responsible gaming team consists of specially trained support representatives who can identify problematic gaming behaviour and provide assistance. If you feel that you or someone close to you needs help, don't hesitate to reach out via live chat or email.

We also strictly prohibit anyone under 18 from accessing the platform. Age is verified at registration, and additional KYC checks are requested in suspicious cases. Keeping minors away from gaming is part of our social responsibility.

Responsible play doesn't mean giving up gaming — it means playing smart. Stick to your budget, respect your time, and enjoy the experience. Newpik is with you every step of the way.

  • Strict Age Verification
  • 24/7 Support Team
  • Automated Gaming Pattern Monitoring
  • Instant limit-setting
  • Self-Exclusion for Up to 5 Years
  • Reality Check Notifications
  • Dedicated responsible gaming team
  • Adhering to international standards
FAQ

No, setting limits is not mandatory — it's entirely optional. However, we strongly recommend that all users set at least a deposit limit. It protects you from unexpectedly large losses and keeps gaming enjoyable.

No, once self-exclusion is active your account balance remains completely safe. You can withdraw your balance after the exclusion period ends or, in special circumstances, through our support team. Your funds will not be forfeited under any circumstances.

A cooling-off period is a temporary break — anywhere from 24 hours up to 6 weeks. Your account is inaccessible during this time but reactivates automatically once the period ends. Self-exclusion is a longer-term commitment — from 6 months up to 5 years — and cannot be reversed before the period expires.

You can reach out to the Newpik support team directly — our trained staff will handle the matter with full confidentiality. You can also encourage the person to visit our responsible gaming page and consider taking a self-exclusion or cooling-off period. Stay by their side — isolation only makes things worse.

Reducing your limit takes effect immediately. However, requests to increase a limit are subject to a 24-hour cooldown period. This waiting period is intentional — it helps prevent impulsive decisions made in the heat of the moment.

Absolutely not. Age verification is mandatory during registration on Newpik. For accounts that raise suspicion, a national ID or birth certificate is requested. Any account found to belong to someone under 18 is permanently closed.
Responsible Gaming
Start playing safely today

All of Newpik's responsible gaming tools are right at your fingertips. Register now, set your limits, and enjoy with peace of mind.

Limit Setting Features Self-Exclusion Option 24/7 Support 18+ Licensed
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